Testimonials
"We have accomplished more in the past 6 months to improve operations with HFOproMax than we had done in the prior five years; it has transformed how we run our business. Unlike most ERP systems which expect companies to adapt their processes to the software, HFOproMax is fully customized to the HFO business to maximize the productivity of our team, our gross margin and the value delivered to our clients. This Web-based solution exceeded management's expectations with centralized information from across our multiple locations, improving reporting, oversight and operational efficiency."
"The comprehensive inventory management system in HFOproMax has allowed us to reduce stocking levels. By integrating the scanning of parts in and out of warehouses and service trucks, each part is accounted for. The application automates procurement and order management, and tracks parts movements in our multi-location business (4 states)...so we never run out of key parts and never overstock. As a result we have made money moving parts previously unaccounted for and reduced expenses. HFOproMax has simplified things greatly! Everything is at my fingertips and I can find anything all in one place."
"HFOproMax handles support, help desk and pinpoints warranty versus non-warranty repairs. I can schedule field technicians effortlessly, attach one or more service tickets, see which tech is available to assign a call, manage priority (service calls are color coded by priority) and status, review tickets history, and find anything in seconds using a powerful search function. Service calls are sent to the calendar of the technicians assigned to tickets, so they always know where they need to be. The techs generate purchase orders on-site with the ticket info, parts and services provided. Their reports are pulled from what is already in the system, so they absolutely love the application. Add to that the incredible parts management system with the scanning in and out of their service vans and everything is error free."
"With the Territory and Call Management Modules as well as the Calendar, reps can easily manage their sales calls. The application has organized their day-to-day tasks, leads generation and reporting; it also automates the call cycle to customers and helps our sales team find new projects. As a result, the reps are more effective and spend their time on the most profitable opportunities. With HFOproMax I can track sales opportunities by customer, machine name and model, sales rep, projected value, expected close, and much more. I can easily and remotely access data to keep an eye on the business, look into the activities of the sales representatives and the status of their pipelines. Analyzing past opportunities makes it easier to create a more effective strategy and influence what's going to happen...eliminating surprises."